Read on for anything you need to know about LockLatch™ and if you have any more questions, please don’t hesitate to contact us.
What is LockLatch™?LockLatch™ is simply a lockable latch that allows you to leave any window or door open but still locked.
Does LockLatch™ fit on any door?Yes! LockLatch™ fits any door regardless of the type, size or the way it opens.
Does LockLatch™ fit on any window?Yes! LockLatch™ fits any window regardless of the type, size or the way it opens.
Is LockLatch™ adjustable?Most definitely. LockLatch™ can be adjusted to anywhere between 9 cm and 17 cm. PetLatch™ can be adjusted to anywhere between 16 and 24 cm.
What is the largest possible gap?
What is the smallest gap?The smallest possible gap is 9 cm, which is the perfect gap size for fresh air ventilation.
Is LockLatch™ guaranteed?Yes. There is a lifetime guarantee, so in the unlikely event that anything goes wrong, just return it to us and we'll replace it free of charge or give you a product refund.
Can I use LockLatch™ to give my cat access?Indeed. LockLatch™ is the perfect solution for this as it fits on all doors and windows, making it the perfect cat flap alternative.
Can I use LockLatch™ to stop my windows and doors banging in the wind?Certainly. By using LockLatch™ as a window restrictor or door restrictor you can lock a window or door in the open position to prevent wind damage.
Can LockLatch™ be used to lock a window or door in the closed position?
How do I order my LockLatch™?You can place your order via our secure payment gateways and your order will be delivered via Royal Mail from our Distribution Centre in the UK.
Is LockLatch™ available in stores?Not yet. As the inventor, manufacturer and retailer, we operate online in order to give our customers one-on-one service.
How will you deliver my LockLatch™ to me?We deliver via Royal Mail to all major areas in Australia. Not to worry though if you live in a remote area, we will still get your LockLatch™ to you and notify you on any delivery price changes.
What are the delivery costs?If you buy 1 to 2 units the delivery cost will be $7.99. Delivery is free within Australia though if you purchase 3 or more units.
What is your returns policy?On receipt, if you’re not happy with your LockLatch™ or PetLatch™ simply return it to us, unused and in its original packaging, for a full product refund.
How long does delivery take?Delivery takes 5 - 7 working days from receipt of your order.
Do you deliver outside of the Australia?Of course! If you live outside Australia we can still deliver your LockLatch™, noting that we will give you a delivery quote for approval first.
What are LockLatch™ payment options?All order payments can be made via PayPal or direct bank transfer.
What are your bank account details for direct bank transfer?Bank: NAB
Name: Catherine Pearce
Account No: 86 820 1886
BSB: 086 136
What is LockLatch™ made from?Toughened C304 stainless steel with a satin finish, making it rust resistant. It’s also easy to spray paint with paint available from your local hardware store.
Can I fit LockLatch™ to an aluminium window/door?Yes. LockLatch™ fits any aluminium window or door, whichever way it opens.
Can I fit LockLatch™ to a wooden window/door?Yes. LockLatch™ fits any wooden window or door, whichever way it opens.
Can I use LockLatch™ on my boat to secure the hatches?Yes. LockLatch™ can be used to secure any boat hatch.
Can I use LockLatch™ on my caravan to secure the doors and windows?Definitely. LockLatch™ works on all caravan and motorhome doors and windows for safe ventilation and security.
Can a thief break through a LockLatch™?Yes, a determined thief with a plan of action and the right tools could break through a LockLatch™, however, it is a great deterrent to prevent opportunistic theft.
My lock is jammed in the open position, what's the problem?It's very possible that you've overwound the lock in the anticlockwise direction.
How can I fix it when I’ve overwound the lock?Insert the key, make sure it's engaged, then give the key a sharp turn clockwise - that should do the trick.
Ready to purchase?BUY ONLINE